Replacement Parts for ST-XS Only Available for Free International Postal Mail Shipping, takes at least 30 days to arrive.
Only for customer service referral and replacement purpose. All parts are brand new and tested.
Only Available for International Postal Mail Shipping, takes at least 30 days to arrive.
ST-XS manual reset procedure
1. Make sure the ear pieces and charging case are fully charged with power. If there is no power, please help to charge them by USB cable.
2. Take out both earbuds and turn them Off by press and hold the on/off button for around 4 seconds.
3. Now Press and Hold on/off button of both earbuds for around 4 seconds until BLUE and WHITE LED start to flash and you will hear “Pairing”.
4. Then left and right earbuds will start to pair with each other automatically, wait for a while*, you should hear “Connected” > then left ear piece will say “left channel” and right ear piece will say “right channel”, that means left and right ear pieces are connected. (* The connecting time usually take about 5-15 seconds, sometimes may take longer, please wait for longer time until you hear "Connected", if it does not connect, please start the whole procedure again.)
5. Now you can pair ST-XS to your phone. Turn on your phone’s bluetooth function and search for new devices, “Soul ST-XS” should be found for pairing.